Additional Support
Helplines and National Service Directories
If you or your children are in danger, call 999.
Click a category below to find support.
Child Protection & Support Abuse
Mental Health & Emotional Support
General Advice & Support Services
Looking for local support? Visit our Local Services page to find support in the Redbridge area here.
Domestic Violence & Abuse
Hourglass Helpline
0808 808 8141 – 24/7
The confidential Hourglass Helpline provides information and support to an older person or anyone concerned about an older person who is at risk of, experiencing or recovering from any form of abuse or neglect.
National Domestic Abuse Helpline
0808 2000 247 – 24/7
The National Domestic Abuse Helpline is for women experiencing any kind of domestic abuse and concerned friends, family and colleagues looking to support someone who may be experiencing domestic abuse.
Men’s Advice Line
0808 8010327 / Mon–Fri, 10am–5pm
The Men’s Advice Line is for male victims of domestic abuse. They offer confidential advice, non-judgmental support, practical information and help.
Galop Helpline
0800 999 5428
For LGBT+ people experiencing abuse or violence, the Galop Helpline is there to offer emotional support, guidance and help to explore what options may be available to anyone aged 18+ who is experiencing or has experienced violence and abuse.
To see opening times visit website
Child Protection & Support
Childline
0800 1111 – 24/7
Childline is there to help anyone under 19 in the UK with any issue they’re going through. If you need to talk to someone about something that’s happening, or something you are worried about, you can call Childline on 0800 1111.
NSPCC Helpline
0808 800 5000 — Mon–Fri, 10am–4pm
If you have concerns about a child’s safety or wellbeing, call.
It doesn’t have to be an emergency – you might be looking for guidance and support on issues affecting children. Whatever it is, their dedicated child protection specialists will be able to advise and take any necessary action.
Mental Health & Emotional Support
Samaritans
116 123– 24/7
For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.
Homelessness & Housing
Shelter
0808 800 4444 – Mon to Fri, 8am to 5pm
Shelter’s emergency helpline advisors can help if you: are homeless, have nowhere to stay tonight, are at risk of abuse or harm at home, are worried about losing your home in the next two months
Homeless Link Services Directory
Search homelessness services in England.
LGBTQ+ Support
Galop
0800 999 5428
For LGBT+ people experiencing abuse or violence, the Galop Helpline is there to offer emotional support, guidance and help to explore what options may be available to anyone aged 18+ who is experiencing or has experienced violence and abuse.
Visit website to see opening times
Stonewall – List of support services for the LGBTQ+ community
General Advice & Support Services
Citizens Advice Redbridge
0808 2787872 / Mon to Fri, 9am to 5pm
Citizens Advice Redbridge provide free, confidential, independent and impartial advice.
Turn2Us
Turn2us is a national charity offering information and practical help to people facing financial insecurity. Their Find an Advisor tool allows you to search for sources of information and advice on benefits, housing, jobs, legal issues and other practical help, based on location.