Foodbank Session Assistant – Jubilee Church

RBFB are looking for volunteers for our foodbank session teams, it is essential that the candidates are good listeners and can encourage and signpost our clients.

Where: Jubilee Church, Ig1 4JY, Ilford

When:  Wednesdays: 1:30pm – 4:30pm

                And / or,

                Alternate Saturdays: 9.30am – 1:15pm

Time commitment: Flexible


Overview of the role: This role involves providing direct support to people who use food banks. Packing their food parcels, making them feel comfortable and providing further signposting support where appropriate.


Key tasks

  • Help set up and pack down for the session
  • Welcome clients to the foodbank centre
  • Receive vouchers, check validity, and prepare food parcels according to the standard packing lists
  • Make refreshments and tidy up as required during the session
  • Offer a listening ear and signpost clients, as required, to further support, using information from the signposting folder/leaflets
  • Offer prayer to clients, when appropriate (if a volunteer is happy to do so)
  • Work under the guidance of the session coordinator and report any health & safety or safeguarding concerns to the project manager/session supervision

About you

  • Strong team player
  • Excellent communication skills
  • Empathetic
  • Has an eye for detail
  • Organised and self-motivated

Benefits of volunteering

  • Using your existing skills to make a difference whilst also learning new skills.
  • Meet new people who share your passion to eradicate poverty in the community
  • Make a real difference to the running of the food bank


Impact of your role

  • Providing a vital support function in the local community
  • Helping to ensure a dignified experience to anyone visiting a food bank
  • Signposting people for further support which can help lift them from poverty



You will be given all the required training and support before starting your role.

You will have a main contact throughout your time volunteering.


How to apply

If you are interested in this roles please email our volunteer coordinator directly at volunteer@redbridgefoodbank.org

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